Overview is a Foxtrot Systems page that shows route information for operation real-time monitoring. We will show each feature in two main parts: Monitoring and Route Details.

You access the Overview page by clicking MONITOR > Overview.

Monitoring

Select the date you want to view and see how the operation for a specific day went.

You can also filter by driver group if you wish.

In the highlighted area below is the operation information, which is updated in real-time. See details of the information you find there.

Routes

• Attempted: number of routes with at least one entry made through the application.

• Total: number of routes imported.

Visits

• Total: number of visits made.

• Success: number of successful visits.

• Fail: number of failed visits.

• Try Again: number of visits that the driver made. The driver does not always make a single visit per customer.

Authorized (Reattempts)

The reattempts originate from a failed visit that was managed by the control tower, and there is a need for the driver to return to the local again. Learn more about reattempts

Returns

The number of failed visits that were managed by the control tower and did not generate a return visit.

Clients Completed

The number of customers successfully completed.

Products Delivered

Quantity of products delivered/collected successfully.

ROUTE DETAILS

In the highlighted area below is more detailed information about the routes, which is also updated in real-time. See details of the information you find there.

1. Real-Time Sequencing icon

   When the routes are sequenced in real-time, this icon appears filled in bright colors; otherwise, it appears in opaque colors.

   
   

   

   
   

2. Application user connection

   Green color: application user online, data is collected every 2 seconds.
   Yellow color: application user temporarily offline, for more than 15 minutes.
   Red color: application user offline, without internet connection.

   
   

   

   
   

3. Driver

   Shows the name of the driver responsible for that route.

   
   

   

   
   

4. Route

   • The underlined route number is a link that gives you access to the Route Viewer page for the route in question. Learn more about Route Viewer

   • The magnifying glass icon is a redirect link to the Route Analyzer page. Learn more about Route Analyzer

   
   

   

   
   

5. Products

   Shows the quantity of products delivered/quantity of products on the route, also showing the percentage of products delivered.

   
   

   

   
   

6. Clients Completed

   Route execution progress bar. Shows the number of customers completed/number of customers on the route, also showing the percentage of customers completed.

   
   

   

   
   

7. ETA/Finalized

   Estimated time of arrival at the final destination of the route. If the route has already been completed through the application, then a check icon (✓) will appear next to the time when the arrival occurred, indicating the completion.

   
   

   

   
   

8. App

   Application version used by the user.

   
   

   

   
   

9. Map

   Planned and executed visit points are plotted on the map, as well as the application user's current location. Both information is updated in real-time.

   Mouse over the desired route to view only the location and points of the specific route.

   
   

   

   
   

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