Warning: This article contains information about the Foxtrot Systems application. If your operation uses its own app or another third-party app, information about it will not be available in our knowledge base.
To help fix any problems that may appear in the application, it is necessary to clear the data and cache of the application. Follow the instructions below to perform these actions.
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Access mobile settings.
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By clicking on Settings, go to Apps & notifications. Depending on your phone model, this option may have a different name, such as Apps, for example.
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A list of all the apps contained in the phone will appear. Look for the Foxtrot app and click on it.
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The App info screen will open. Access the Storage option.
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To clear storage, just click on the CLEAR STORAGE button.
Warning: Clearing storage will erase all application data, including saved permissions, login, and password information. You will need to set everything up again.
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Click OK to confirm data clearing.
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To clear the cache, just click the CLEAR CACHE button.
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After clearing data and cache, go to the Foxtrot app.
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You will need to re-allow access to Device location as well as Phone:
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Done! Fill in your login details again and click Sign In.