This article contains information about the Foxtrot Systems application. If your operation uses its own app or another third-party app, information about it will not be available in our knowledge base.

If your fleet uses the Foxtrot app on their drivers' devices (and not what your company already uses), please access the link below in your preferred browser:

http://get.foxtrot.io/

Step by step to update the application

1. After copying and pasting the link http://get.foxtrot.io/ in the browser of your choice, a page will open. Click the Download Foxtrot Updater button to download the Foxtrot Systems update application:

   
   

   

   
   

2. To proceed with the download, click Download as shown in the image below:

   
   

   

   
   

3. When the download is complete, a message will appear asking you to open the installation file to continue the procedure.

   
   

   

   
   

4. Click install to continue the installation:

   
   

   

   
   

5. The installation will take place automatically:

   
   

   

   
   

6. When the installation is finished, you must open the application:

   
   

   

   
   

7. Click Download as shown below:

   
   

   

   
   

8. The download will start soon after.

   
   

   

   
   

9. A message stating that your device does not have permission to install applications from this source may appear. If so, click Settings.

   
   

   

   
   

10. Click the button to allow download from this source. Don't worry, the app does not damage your device.

    
    

    

    
    

11. Go back and click install again to continue the installation:

    
    

    

    
    

12. The installation will take place automatically:

    
    

    

    
    

13. When the installation is finished, you must open the application:

    
    

    

    
    

14. For the tool to function properly, you must allow access to the device's location as well as phone calls:

    
    

    

    
    

    

    
    

    On some devices, permissions require additional configuration. If you have trouble granting permissions, follow the steps below:

    1. Open the dropdown menu and click Settings:

       
       

       

       
       

    2. Open Apps settings:

       
       

       

       
       

    3. Search for the Foxtrot Systems app:

       
       

       

       
       

    4. Open Foxtrot Systems and click App permissions:

       
       

       

       
       

    5. Click Location settings:

       
       

       

       
       

    6. Make sure the selected option is Allow all the time:

       
       

       

       
       

15. The images below show the Foxtrot Systems application interface as well as the application icon:

    
    

    

    
    

    

    
    

Back to Top